The product

One request workflow from the room to the service team

Ping gives employees and guests a fast way to ask for office services and gives the hospitality team one live place to receive, acknowledge, and complete the work.

A simple entry point for every room

An administrator creates floors and rooms, then downloads a dedicated QR code for each room. An employee scans the code or opens the company link, chooses a room and service, and sends the request without installing an app or creating an account.

Each request carries its room, selected service, quantity, optional note, and optional requester name. The team receives useful context instead of a message that has to be clarified.

  • Room-specific QR codes
  • Company-wide ordering link
  • Direct Ping for quick assistance
  • Arabic and English ordering

A live board for the people doing the work

New requests appear on the service-team board with an audible alert. The team can acknowledge a request, see who is handling it, and move it through the working states without maintaining a separate chat or spreadsheet.

The board adapts to phones, tablets, and desktop displays, so the same workflow can support a mobile attendant or a shared operations screen.

  • Immediate request alerts
  • Clear request ownership and status
  • Floor assignments for team members
  • Existing requests remain available through billing interruptions

Administration without a complex rollout

Company administrators manage floors, rooms, catalog items, VIP availability, team members, branding, WhatsApp access, and operational analytics from one dashboard.

Ping is a company subscription rather than a seat-based plan. Companies can add the rooms, service items, team members, and requests their operation needs.

Try Ping in your office

Register your company without a card and configure your first room and service team.

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